According to research, only 15% of organisations perform daily data backups. Yet it can costs £thousands to recover lost data – not to mention the impact on sales, productivity, reputation and clinical governance compliance.
So we’ve decided to share the 7 deadly excuses we regularly hear why data backup routines aren’t performed:
1. “It’s a new computer so it will be fine.” Sadly, no. New computers have problems too – one of our own laptops died after just 6 months. Fortunately we practice what we preach so could retrieve all our information easily.
2. “I don’t have time so I’ll do it tomorrow.” We know. We’re all busy. But unfortunately disasters strike when you least expect them so that’s then VERY time consuming.
3. “It’s never crashed before, so it’s a pretty rare problem isn’t it?” You only need it to happen once to realise what a hassle it is. To paraphrase Oscar Wilde, once may be regarded as a misfortune; twice definitely seems like carelessness. If your practice survives the first time round of course.
4. “I’ve heard it’s really expensive.” It’s more expensive not to protect your data in the first place. But don’t just choose the cheapest option – ask questions. You need to ensure your data is stored in the UK so it complies with our stringest Data Protection laws and you can easily access it in case of an emergency; do check what customer service you will receive – you want to deal with ‘real people’ when the chips are down, not just an email address or web portal. Good customer service will be vital in getting your data back quickly, easily and inexpensively.
5. “I back up to external hard drives/disks/tapes.” Unfortunately these can fail too. How many times did you record a TV programme or music onto old fashioned tapes but found you couldn’t play them back properly? One contact thought she was backing up to her hard drive every day – but it wasn’t set up correctly so she wasn’t. And only learned this when her laptop was stolen.
6. “I back up to a memory stick and take it home every night.” Hmm. That’s not very safe in the first place because they’re far to easy to steal or lose. And does it really happen every day, even when you’re on holiday or off sick?
7. “My computer isn’t worth much so it’s not worth backing up.” It’s not the value of your piece of kit that you’re protecting – the value is in the data on it. And that can be worth thouands of pounds to your business.
We recommend you take a serious look at the importance of your data and how you currently protect it. Different data has a different value – for example, your patient records may be more important than your emails. Try to assess what will happen to your business if that data is lost for hours, days, weeks or forever. What will happen to your sales, cashflow and customer satisfaction levels?
We are here to help so please get in touch to have an informal chat about your data backup needs.